Knowledge centre · Key questions

Evidence for the CQC Safe key question

Safe asks whether people are protected from abuse and avoidable harm. CQC groups it into eight quality statements. The lists below suggest typical evidence; your own records should reflect how your service actually works.

MyCareCompliance brings practical CQC audits, evidence, workforce oversight and improvement actions into one platform for adult social care providers.

7 days free. Plans from £24.99 per organisation per month, inclusive of VAT. Features vary by plan. Compare plans and trial terms.

Last reviewed: 10 October 2026. Independent guidance from AJG Advisory — not official CQC guidance. Always check the official sources listed below for current requirements.

Who it applies to

All CQC-registered adult social care providers.

The eight Safe quality statements

  • Learning culture — incident reviews, lessons learned, near-miss reporting
  • Safe systems, pathways and transitions — admission, discharge and hospital transfer records
  • Safeguarding — referrals, tracker, training and staff knowledge
  • Involving people to manage risks — person-centred risk assessments agreed with people
  • Safe environments — health and safety, fire and equipment checks
  • Safe and effective staffing — rotas, dependency, safer recruitment, training
  • Infection prevention and control — IPC audits, cleaning records, outbreak plans
  • Medicines optimisation — MAR audits, competency checks, medicines reviews

Internal audit questions

  1. 1.Can you show recent evidence for each of the eight statements?
  2. 2.Are risk assessments written with the person, not just about them?
  3. 3.Do staffing levels match assessed needs?

Practical checklist

  • Evidence mapped to each Safe quality statement
  • Gaps added to the improvement plan
  • Evidence reviewed at least quarterly

How MyCareCompliance can help

MyCareCompliance maps audits and evidence to the CQC quality statements, so you can see at a glance which Safe statements are well evidenced and which need attention.

Official sources

MyCareCompliance is founded by Jack Green, ACC Accredited Care Consultant, with over 10 years in adult social care and registered manager experience. Read Jack’s background.

See how the platform organises this work

Genuine product screenshots using demo data. Scores show internal assurance, not CQC ratings. Features vary by plan.

Compliance Centre showing overall score and domain ratings for a care service
Compliance Centre — one snapshot of where the service stands today.
Audit register listing scheduled and completed CQC audits with due dates
Audit programme — scheduled, completed and overdue audits in one register.
Improvement action plan with owners, priorities and due dates
Improvement plan — findings become actions with an owner and a deadline.
Workforce compliance records showing DBS, right to work and training expiry status
Workforce compliance — DBS, right to work, training and supervision expiry.

Need to manage this in your service?

Use MyCareCompliance to organise audits, actions, evidence and governance in one place. 7 days free, then from £24.99 per month for the whole organisation, inclusive of VAT. Features vary by plan.

MyCareCompliance does not guarantee a CQC rating or inspection outcome.