CQC compliance software
CQC compliance software for UK adult social care providers
MyCareCompliance is CQC compliance software operated by AJG Advisory for care homes, domiciliary care agencies, supported living and complex care services in England. It combines audit software, an evidence repository, improvement actions, workforce compliance and governance reporting in one private workspace per provider, with consultant support behind it.
7 days free, card required, £0 today. From day 8 your plan (from £24.99 a month, inclusive of VAT) is charged automatically unless you cancel before your trial ends. Features vary by plan. Compare plans and trial terms.
See the platform using demo data
Genuine product screenshots using demo data. Scores show internal assurance, not CQC ratings. Features vary by plan.
Everything mapped to the CQC fundamental standards
Every one of the 414 audit checks carries the regulation it evidences (Regulations 9 to 20A), the CQC key question, the exact quality statement from the single assessment framework and the legacy KLOE. Ratings are PASS, PARTIAL, FAIL or N/A, with prompts and evidence examples written for each individual check rather than generic guidance.
A compliance centre instead of 51 separate audits
Scores roll up into four domains — Service Users and Care Quality, Workforce, Medication and Operations, and Safety and Governance — so a Registered Manager, Nominated Individual or Director sees where the service stands before drilling into any single audit.
Evidence library with expiry and review tracking
Policies, certificates, risk assessments and records are stored per provider with categories, tags, review dates and expiry warnings. Consultants raise evidence requests and providers upload against them, so nothing is chased over email.
Improvement actions and quality improvement plans
Every audit finding becomes an action with an owner, priority, due date, evidence and consultant verification, giving a live quality improvement plan that stands up to inspection scrutiny.
Workforce compliance monitoring
Staff records track recruitment, DBS, right to work, sponsorship, training, supervision, appraisal and driving documents with RAG ratings and expiry alerts across every branch.
Mock inspections and inspection readiness
Run a comprehensive mock CQC inspection, review indicative readiness across the five key questions, identify evidence gaps and work a dated readiness plan up to your expected inspection date.
What CQC compliance software replaces
Most services already audit. The difficulty is proving it: finding last quarter's medication audit, showing that a shortfall was fixed, and linking both to the regulation and quality statement an inspector will ask about. CQC compliance software replaces the spreadsheet-and-folder version of that work with a single record that holds the question, the answer, the evidence and the follow-up together.
| Task | Spreadsheets and folders | MyCareCompliance |
|---|---|---|
| Knowing your current position | Rebuilt by hand before a board meeting | Live scores across four domains, updated as audits are completed |
| Linking a finding to a regulation | Held in the auditor's head | Every check carries its regulation, key question and quality statement |
| Proving a shortfall was fixed | Email trail, if it still exists | An action with an owner, due date, evidence and consultant sign-off |
| Expiring documents | Noticed when something lapses | Review and expiry dates with warnings before the deadline |
| Preparing an inspection pack | Days of collating | Export a branded evidence bundle or board report |
A worked example: one missed visit, start to finish
This is the whole compliance loop the platform keeps in one record (fictional figures). You can click through the same story in the interactive demo.
- Found: a monthly Missed Visits Audit rates "time-critical medication visits delivered on time" as FAIL — 1 visit in 40 sampled was missed.
- Immediate response: the action records that the person was contacted, their GP advised and medication given late under guidance.
- Owned: the action gets a severity, a named owner and a due date, with root cause, corrective and preventive steps.
- Evidenced: the revised rota alert and staff briefing record are attached as completion evidence.
- Verified: the registered manager verifies it by name, and the re-audit next month shows 0 missed in 42 — visible in the monthly governance report with its denominator.
How the audit itself works is covered on the care audit software page; which audits to run and how often is in our CQC audits guide.
Who uses it
- Registered managers — run the monthly audit programme, see what is outstanding and evidence it without leaving the floor for a day.
- Nominated individuals and directors — hold a defensible Regulation 17 governance position across every branch, with board-ready reporting.
- Quality and compliance leads — track themes across locations and prove that findings lead to change.
- New or growing providers — start from an audit set already mapped to the standards instead of writing one.
Common questions
Is this a care planning or rostering system?
No. MyCareCompliance sits alongside your care planning, eMAR and rostering systems. It is the compliance and governance layer: audits, evidence, actions, workforce compliance and reporting.
Does it work for more than one location?
Yes. One workspace covers every branch you operate, with branch-level filtering and permissions so staff see only the locations they are responsible for.
Will it guarantee a Good or Outstanding rating?
No, and be wary of anything that claims it will. Scores and mock inspection results are indicative readiness assessments based on the evidence you enter. Ratings are decided by CQC.
How is our data kept separate from other providers?
Every provider has a private workspace enforced at database level, with role-based permissions, invitation-only accounts and private document storage. See our data processing and security page.
See it with your own service
Try the platform for 7 days, or book a walkthrough of the tools your service needs. Consultancy is optional and priced separately.
7 days free, card required, £0 today. From day 8 your plan (from £24.99 a month, inclusive of VAT) is charged automatically unless you cancel before your trial ends. Features vary by plan. Compare plans and trial terms.