Solution
Compliance software for new care agencies and providers
A new service needs working systems and records from day one. MyCareCompliance helps you begin with core audits, evidence and actions on Essential (£24.99/month), then add the full audit library and governance reporting on Compliance (£54.99/month). Complete (£79.99/month) adds inspection preparation. Every plan covers your organisation, with 7 days free.
MyCareCompliance brings practical CQC audits, evidence, workforce oversight and improvement actions into one platform for adult social care providers.
7 days free, card required, £0 today. From day 8 your plan (from £24.99 a month, inclusive of VAT) is charged automatically unless you cancel before your trial ends. Features vary by plan. Compare plans and trial terms.
The problem
A new registration with nothing to show yet
A newly registered provider has policies but no audit history, no action trail and no governance reports. It is hard to know what to do first, and an empty system doesn't help.
How MyCareCompliance handles it
Fictional walkthrough — no real provider, person or result
- 1
Set up. The fictional provider adds its first location and picks the service type in the Getting started guide.
- 2
Scheduled. One click builds the monthly audit programme and brings one short starter audit into this month.
- 3
First audit. An 8-question audit is completed in about 15 minutes. Every answer starts blank; nothing is pre-marked as passed.
- 4
First actions. Anything not fully met becomes an action with an owner and due date.
- 5
First report. The dashboard and monthly governance report now show real, if small, figures with their denominators.
Included features
- Guided Getting started checklist with saved progress
- Ready-made audit library and monthly schedule
- Improvement actions and evidence library
- Policies with staff sign-off through the Employee Hub
- Optional support from an accredited care consultant
Start with the systems already in place
Everything a registered manager is expected to have is scheduled for you.
- A full audit library scheduled across a rolling monthly programme
- 414 checks mapped to regulations, key questions and quality statements
- A private evidence library organised by audit area
- An improvement plan that records what you found and what you did
Your first-year audit schedule
Monthly and quarterly audits are scheduled for you across medication, care planning, health and safety, infection prevention, safeguarding, staff files and governance. Each one produces findings, actions with owners and deadlines, and a score that feeds your compliance position.
Staff files that are right the first time
Recruitment records are one of the most common early findings, and they are also the easiest to get right.
- Safer recruitment, DBS and right to work with expiry monitoring
- References, induction and Care Certificate progress
- Mandatory training, supervision and appraisal
- Staff file summary export for inspection
Governance from day one
Regulation 17 expects systems that assess, monitor and improve quality — and records that prove it. Running the audit programme produces that record as you go, and governance reports give you something to take into provider meetings from the very first month.
Know where you stand against the five Key Questions
Safe, Effective, Caring, Responsive and Well-led scores are calculated from your completed audits and open actions. It is an internal assurance view, not an official CQC rating — but it shows you the gaps in the same language an inspector uses.
Built for small providers as well as groups
Essential £24.99, Compliance £54.99 and Complete £79.99 per month each cover the whole organisation, with unlimited users and branches. The tools below are available on Compliance and higher plans; compare plans to choose what you need.
- Incidents, accidents and near misses with investigation and root cause analysis
- CQC notifications register with a full audit trail
- Staff compliance, training, supervision and appraisal tracking
- Governance reports and a monthly team update for carers
Ready for your first inspection
Set an expected inspection date and work through a readiness plan across the five key questions. The mock inspection tool gives an indicative readiness position so you know where you stand before anyone visits.
Frequently asked questions
- We are not registered yet — is it too early?
- No. Providers often start before their first inspection so that governance records, staff files and audits already exist rather than being created in a rush.
- What happens at a first inspection?
- New services are usually assessed within the first year. Inspectors look for working systems and records that show you already know your service, which is exactly what a running audit programme produces.
- Do we need consultancy as well?
- Not necessarily. The software works on its own. Registration support, mock inspections and ongoing consultancy are available separately from AJG Advisory if you want a second pair of eyes.
See it with your own service
Book a free demonstration and we will walk through the platform using scenarios from a service like yours.
7 days free, then from £24.99 per month, inclusive of VAT. Features vary by plan; compare pricing and trial terms before choosing.