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Solution

CQC compliance software for new care providers

A new service is judged on whether it has working systems, not on how long it has been running. MyCareCompliance gives a newly registered provider a complete audit programme, evidence library and governance record from the first week, so the first inspection finds an organised service. £69.99 per month covers the whole organisation, with the first month free.

Start with the systems already in place

Everything a registered manager is expected to have is scheduled for you.

  • 51 audit templates scheduled across a rolling monthly programme
  • 414 checks mapped to regulations, key questions and quality statements
  • A private evidence library organised by audit area
  • An improvement plan that records what you found and what you did

Your first-year audit schedule

Monthly and quarterly audits are scheduled for you across medication, care planning, health and safety, infection prevention, safeguarding, staff files and governance. Each one produces findings, actions with owners and deadlines, and a score that feeds your compliance position.

Staff files that are right the first time

Recruitment records are one of the most common early findings, and they are also the easiest to get right.

  • Safer recruitment, DBS and right to work with expiry monitoring
  • References, induction and Care Certificate progress
  • Mandatory training, supervision and appraisal
  • Staff file summary export for inspection

Governance from day one

Regulation 17 expects systems that assess, monitor and improve quality — and records that prove it. Running the audit programme produces that record as you go, and governance reports give you something to take into provider meetings from the very first month.

Know where you stand against the five Key Questions

Safe, Effective, Caring, Responsive and Well-led scores are calculated from your completed audits and open actions. It is an internal assurance view, not an official CQC rating — but it shows you the gaps in the same language an inspector uses.

Built for small providers as well as groups

£69.99 per month covers the whole organisation: unlimited users, every branch or location, and the full platform.

  • Incidents, accidents and near misses with investigation and root cause analysis
  • CQC notifications register with a full audit trail
  • Staff compliance, training, supervision and appraisal tracking
  • Governance reports and a monthly team update for carers

Ready for your first inspection

Set an expected inspection date and work through a readiness plan across the five key questions. The mock inspection tool gives an indicative readiness position so you know where you stand before anyone visits.

What it looks like in the platform

Compliance Centre showing overall score and domain ratings for a care service
Compliance Centre — one snapshot of where the service stands today.
Audit register listing scheduled and completed CQC audits with due dates
Audit programme — scheduled, completed and overdue audits in one register.
Improvement action plan with owners, priorities and due dates
Improvement plan — findings become actions with an owner and a deadline.
Workforce compliance records showing DBS, right to work and training expiry status
Workforce compliance — DBS, right to work, training and supervision expiry.

Frequently asked questions

We are not registered yet — is it too early?
No. Providers often start before their first inspection so that governance records, staff files and audits already exist rather than being created in a rush.
What happens at a first inspection?
New services are usually assessed within the first year. Inspectors look for working systems and records that show you already know your service, which is exactly what a running audit programme produces.
Do we need consultancy as well?
Not necessarily. The software works on its own. Registration support, mock inspections and ongoing consultancy are available separately from AJG Advisory if you want a second pair of eyes.

See it with your own service

Book a free demonstration and we will walk through the platform using scenarios from a service like yours.