Skip to content

CQC audit library

CQC audit library for adult social care

My Care Compliance ships with 51 ready-to-run audit templates covering care quality, workforce, medication, operations and governance. Each one is scheduled per branch, completed in the platform, scored against the CQC quality statements and turned into an improvement plan with named owners and evidence.

How the library works

When a service is set up, the relevant audits are scheduled automatically for every branch at their default frequency. Managers complete them in the platform against pass, partial, fail or not applicable criteria. Scores feed the Compliance Centre, failures create improvement actions, and the finished audit is filed as a branded PDF in your private evidence library ready for inspection.

  • Scheduled per branch with due dates and overdue alerts
  • Scored against CQC quality statements and the five key questions
  • Failed criteria become delegated actions with evidence requirements
  • Completed audits filed automatically as branded PDF reports
  • Weekly email digest of audits due and overdue

Service users & care quality — 11 audits

These audits sample real care records and test whether support is personalised, current, consented to and safe. They cover the evidence inspectors ask for first when they look at people's experience of care.

  • Care Plan Audit
  • Risk Assessments Audit
  • Daily Care Records Audit
  • Service User Reviews Audit
  • MCA / Consent / Best Interests
  • Falls Management
  • Moving & Handling
  • Skin Integrity
  • Nutrition & Hydration
  • Hospital Transitions
  • Onboarding New Service Users

Workforce — 13 audits

Safe recruitment and a competent, supported workforce are tested at almost every inspection. These audits check the staff file itself and the ongoing training, supervision and observed practice behind it.

  • Staff File / Safer Recruitment
  • DBS Compliance
  • Right to Work
  • Sponsor Worker Compliance
  • Onboarding New Staff
  • Induction / Care Certificate
  • Probation Audit
  • Training Matrix Audit
  • Supervision Audit
  • Appraisal Audit
  • Competency Audit
  • Spot Checks Audit
  • Driving Compliance

Medication — 2 audits

Medication is the most common source of inspection findings in adult social care. These audits cover the record, the process and the person administering it.

  • Medication / MAR Audit
  • Medication Competency Audit

Operations & service delivery — 7 audits

Operational audits turn the data in your rostering and call monitoring systems into recorded assurance: what the data showed, what you concluded, and what you changed.

  • Electronic Call Monitoring
  • Missed Visits Audit
  • Late / Shortened Visits Audit
  • Commissioned vs Delivered Care
  • Continuity of Care
  • Rota / Staffing Capacity
  • Emergency / On Call

Safety & governance — 18 audits

Regulation 17 expects systems that assess, monitor and improve quality, with records to evidence it. These audits produce that evidence and give leaders a defensible governance trail.

  • Governance / Quality Assurance
  • Management Governance
  • Previous Actions / QIP Review
  • Safeguarding Audit
  • Incidents / Accidents Audit
  • Complaints Audit
  • Compliments / Feedback
  • Duty of Candour
  • CQC Notifications Audit
  • Whistleblowing / Speak Up
  • Learning Lessons
  • Service User Experience
  • Infection Prevention & Control
  • Health & Safety
  • Business Continuity
  • Policy & Procedure Audit
  • Information Governance / GDPR
  • Accessible Information

Browse by compliance domain

What it looks like in the platform

Compliance Centre showing overall score and domain ratings for a care service
Compliance Centre — one snapshot of where the service stands today.
Audit register listing scheduled and completed CQC audits with due dates
Audit programme — scheduled, completed and overdue audits in one register.
Improvement action plan with owners, priorities and due dates
Improvement plan — findings become actions with an owner and a deadline.
Workforce compliance records showing DBS, right to work and training expiry status
Workforce compliance — DBS, right to work, training and supervision expiry.

Frequently asked questions

Are the audit templates mapped to the CQC framework?
Yes. Each audit is grouped under a compliance domain and its questions are written against the quality statements in the CQC single assessment framework, so findings roll up into the five key questions.
Can we edit the templates or add our own audits?
The library is a starting point, not a straitjacket. Audits can be scheduled at the frequency you choose per location, and findings, evidence and actions are always your own wording.
How often should each audit be completed?
Every template carries a default frequency — monthly for the core audits such as medication, care plans, safeguarding and complaints, quarterly or annually for lower-risk areas. The schedule is created automatically for each branch.
What happens to the findings?
Failed or partial criteria become improvement actions with an owner, due date and evidence requirement. Completed audits are filed as a branded PDF in your private evidence library.

See it with your own service

Book a free demonstration and we will walk through the platform using scenarios from a service like yours.