Domiciliary care software
Domiciliary care software for CQC compliance
Home care is delivered across dozens of addresses by staff who rarely share an office, which makes oversight harder to evidence. MyCareCompliance gives a domiciliary care agency one place for its audits, spot checks, staff compliance, evidence and action plan — so the registered manager can show CQC what is happening in people's homes.
Last reviewed: September 2026. This guidance reflects CQC information available at the date above — always refer to cqc.org.uk for current regulatory requirements.
The compliance a home care agency has to evidence
Inspectors look at whether visits are safe and consistent, whether medicines are handled properly in people's homes, and whether the agency knows its care workers are trained, checked and supervised. MyCareCompliance turns each of these into a scheduled audit with scored questions.
- 51 audit templates and 414 checks mapped to CQC quality statements and regulations
- Care plan and risk assessment audits, medication and MAR audits, and field spot checks
- Missed and late visit, incident and safeguarding records with CQC notification tracking
- Care worker files scored for DBS, right to work, references, induction, training and supervision
Oversight of a workforce you do not see every day
The Employee Hub lets care workers upload certificates and complete assigned documents from their phone. Managers see who is fully compliant, whose training or DBS is approaching expiry, and which supervisions and competency checks are due.
Findings become actions with an owner and a deadline
Every audit finding creates an action with a target date set by priority — critical in 7 days, high in 14, medium in 30, low in 45. Actions can be assigned to a coordinator or field supervisor, appear in their compliance inbox, and are signed off by a director before they close.
Evidence ready for CQC and commissioners
Policies, audit reports, spot-check records and training evidence are filed against the quality statement they answer, with review dates and version history. Local authority contract monitoring and CQC requests can be answered from the same place.
Built by someone who has run care services
MyCareCompliance was built by an experienced adult social care professional around real operational requirements, and can be combined with consultancy, mock inspections and turnaround support from AJG Advisory.
Pricing and how to start
£69.99 per month for the whole agency, with unlimited users and every branch included. Start with 7 days free, or book a free 20-minute demonstration first.
See it with your own service
Book a free demonstration and we will walk through the platform using scenarios from a service like yours.