Care governance and compliance that holds up under inspection

The governance cycle in one system

Scheduled audits produce findings. Findings become prioritised actions with owners and deadlines. Completed actions update the audit score and the compliance position, with a dated trail of who did what.

• Monthly and quarterly audit schedule across every location
• Action plan with Critical, High, Medium and Low priorities
• Risk register and 5×5 risk rating matrix
• Incident, accident and near-miss oversight with root cause analysis
• CQC notifications register with review status

Governance reports for boards and owners

Board-ready reports pull directly from live records: compliance by location, audit completion, open and overdue actions, incident trends by month and quarter, and staff compliance. A monthly team update for carers turns the same data into something the frontline will read.

Mapped to the five Key Questions

Every audit and action maps to Safe, Effective, Caring, Responsive or Well-led and to the Quality Statements beneath them, so you can answer 'how are we performing?' in the framework CQC assesses against. Scores are internal assurance, clearly separated from official CQC ratings.

Well-led evidence without the scramble

Meeting minutes, policy reviews, audit reports, training records and improvement evidence are filed against the audit and the Quality Statement they support — so the Well-led conversation is a matter of opening the right folder.

Consultant oversight when you want a second pair of eyes

Monthly consultancy at £60 covers governance reviews, policy and procedure work and action planning. The platform is £69.99 per month for the whole organisation, unlimited users and every location, with the first month free.