CQC quality statement — Caring
Responding to people's immediate needs
"We listen to and understand people's needs, views and wishes. We respond to these in that moment and act to minimise any discomfort, concern or distress." Checks that evidence this quality statement are part of the MyCareCompliance audit library and appear here as the mapping grows.
Last reviewed: September 2026. This guidance reflects CQC information available at the date above — always refer to cqc.org.uk for current regulatory requirements.
How this statement is assessed
CQC assesses this statement through evidence such as people's experience, feedback, records and observing care. In MyCareCompliance, the Caring audits feed scoring against this statement, and the mapped checks are listed here as the mapping grows.
Other Caring quality statements
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