Registers · Notifications

CQC notification tracker

Registered providers must tell CQC about certain events without delay. Missing a notification is a breach of the Registration Regulations 2009 in its own right, and CQC can take enforcement action. A tracker makes sure each notifiable event is identified, sent and filed.

MyCareCompliance brings practical CQC audits, evidence, workforce oversight and improvement actions into one platform for adult social care providers.

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Last reviewed: 30 September 2026. Independent guidance from AJG Advisory — not official CQC guidance. Always check the official sources listed below for current requirements.

Who it applies to

All CQC-registered providers and registered managers. The duty to notify sits with the registered person.

Events commonly notified

Death of a person using the service (Regulation 16 of the 2009 Regulations)
Serious injury
Abuse or allegation of abuse
Incidents reported to or investigated by the police
Deprivation of Liberty Safeguards applications and outcomes (care homes)
Events that stop or may stop the service running safely
Absence of the registered manager for 28 days or more
Changes to the provider, registered manager or statement of purpose

What a tracker should show

The source event (incident, safeguarding, DoLS) and date it happened
Whether it was notifiable, and who decided
Date notified and CQC reference
Any follow-up requested by CQC

Common findings

Safeguarding referrals made to the council but not notified to CQC
DoLS authorisations not notified
Serious injuries judged 'not serious enough' with no rationale

Internal audit questions

1.Has every incident and safeguarding concern been screened for notification?
2.Were notifications sent without delay?
3.Is the CQC reference kept for each?
4.Do incident, safeguarding and notification records agree?

Practical checklist

Incident log cross-checked monthly
Safeguarding log cross-checked
DoLS log cross-checked
References filed
Late or missed notifications investigated

How MyCareCompliance can help

MyCareCompliance has a CQC notifications area that guides you through each notification type, records when it was sent and keeps it with the related incident. MyCareCompliance does not send notifications to CQC for you — you still submit them through CQC's own service.

Official sources

MyCareCompliance is founded by Jack Green, ACC Accredited Care Consultant, with over 10 years in adult social care and registered manager experience. Read Jack’s background.

See how the platform organises this work

Genuine product screenshots using demo data. Scores show internal assurance, not CQC ratings. Features vary by plan.

Compliance Centre showing overall score and domain ratings for a care service — Compliance Centre — one snapshot of where the service stands today.

Audit register listing scheduled and completed CQC audits with due dates — Audit programme — scheduled, completed and overdue audits in one register.

Improvement action plan with owners, priorities and due dates — Improvement plan — findings become actions with an owner and a deadline.

Workforce compliance records showing DBS, right to work and training expiry status — Workforce compliance — DBS, right to work, training and supervision expiry.

Need to manage this in your service?

Use MyCareCompliance to organise audits, actions, evidence and governance in one place. 7 days free, then from £24.99 per month for the whole organisation, inclusive of VAT. Features vary by plan.

Start free trial Book a free demo

MyCareCompliance does not guarantee a CQC rating or inspection outcome.