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CQC quality statement — Responsive

Equity in experiences and outcomes

"We actively seek out and listen to information about people who are most likely to experience inequality in experience or outcomes. We tailor the care, support and treatment in response to this." Checks that evidence this quality statement are part of the MyCareCompliance audit library and appear here as the mapping grows.

Last reviewed: September 2026. This guidance reflects CQC information available at the date above — always refer to cqc.org.uk for current regulatory requirements.

How this statement is assessed

CQC assesses this statement through evidence such as people's experience, feedback, records and observing care. In MyCareCompliance, the Responsive audits feed scoring against this statement, and the mapped checks are listed here as the mapping grows.

Other Responsive quality statements

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