New providers · Business planning

Home care agency business plan

A business plan helps you test whether your agency is viable before you commit, and may be requested by lenders, commissioners or during registration. The most common gap is underestimating staffing costs and the time it takes to build hours.

MyCareCompliance brings practical CQC audits, evidence, workforce oversight and improvement actions into one platform for adult social care providers.

7 days free. Plans from £24.99 per organisation per month, inclusive of VAT. Features vary by plan. Compare plans and trial terms.

Last reviewed: 28 September 2026. Independent guidance from AJG Advisory — not official CQC guidance. Always check the official sources listed below for current requirements.

Who it applies to

Anyone planning a new domiciliary care or home care agency in England.

What to include

  • Local market: demand, commissioners, private-pay potential and competitors
  • Services and who they are for, consistent with your statement of purpose
  • Staffing model: pay rates, travel time, mileage, on-call and recruitment costs
  • Pricing per hour and the minimum hours needed to break even
  • Cash flow for the first 12–18 months, including the period before registration
  • Risks and how you will manage them (recruitment, commissioner payment terms)
  • Quality and governance: how you will audit, learn and improve

Practical checklist

  • Market research completed
  • Pay and travel costs modelled
  • Break-even hours calculated
  • 12–18 month cash flow
  • Risk register started
  • Governance approach described

How MyCareCompliance can help

MyCareCompliance costs from £24.99 per month for the whole organisation, so compliance software is a fixed, predictable line in your plan rather than a per-user cost that grows as you recruit.

Official sources

MyCareCompliance is founded by Jack Green, ACC Accredited Care Consultant, with over 10 years in adult social care and registered manager experience. Read Jack’s background.

See how the platform organises this work

Genuine product screenshots using demo data. Scores show internal assurance, not CQC ratings. Features vary by plan.

Compliance Centre showing overall score and domain ratings for a care service
Compliance Centre — one snapshot of where the service stands today.
Audit register listing scheduled and completed CQC audits with due dates
Audit programme — scheduled, completed and overdue audits in one register.
Improvement action plan with owners, priorities and due dates
Improvement plan — findings become actions with an owner and a deadline.
Workforce compliance records showing DBS, right to work and training expiry status
Workforce compliance — DBS, right to work, training and supervision expiry.

Need to manage this in your service?

Use MyCareCompliance to organise audits, actions, evidence and governance in one place. 7 days free, then from £24.99 per month for the whole organisation, inclusive of VAT. Features vary by plan.

MyCareCompliance does not guarantee a CQC rating or inspection outcome.