Free resources
Official guidance and useful links for care providers
The official sources behind our templates, grouped by topic. Every link goes straight to the organisation's own page and was last checked on 8 October 2026. MyCareCompliance is independent and is not affiliated with or endorsed by any of these organisations.
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Last reviewed: 8 October 2026. This guidance reflects CQC information available at the date above — always refer to cqc.org.uk for current regulatory requirements.
CQC regulations and fundamental standards
Care Quality Commission
The fundamental standardsPlain-English summary of the standards every provider must meet.
Link checked 8 October 2026
legislation.gov.uk
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014The legal text of Regulations 9 to 20A.
Link checked 8 October 2026
legislation.gov.uk
Care Quality Commission (Registration) Regulations 2009Includes the notification duties in Regulations 16 to 18.
Link checked 8 October 2026
Care Quality Commission
Regulation 12: Safe care and treatmentCQC guidance on risk, medicines and infection control duties.
Link checked 8 October 2026
Care Quality Commission
Regulation 16: Receiving and acting on complaintsWhat a complaints system must do.
Link checked 8 October 2026
Care Quality Commission
Regulation 17: Good governanceAudit, oversight and record-keeping expectations.
Link checked 8 October 2026
Care Quality Commission
Regulation 18: StaffingTraining, supervision and appraisal duties.
Link checked 8 October 2026
Care Quality Commission
Regulation 19: Fit and proper persons employedSafer recruitment and Schedule 3 information.
Link checked 8 October 2026
Care Quality Commission
Regulation 20: Duty of candourWhen and how to be open after a notifiable safety incident.
Link checked 8 October 2026
Local Government and Social Care Ombudsman
Adult social care complaintsWhere people can escalate complaints you cannot resolve.
Link checked 8 October 2026
CQC assessment framework and quality statements
Care Quality Commission
Assessment framework and quality statementsThe quality statements CQC assesses services against.
Link checked 8 October 2026
Care Quality Commission
How CQC assesses servicesHow assessments are planned, carried out and rated.
Link checked 8 October 2026
Care Quality Commission
NotificationsWhich events you must tell CQC about, and how.
Link checked 8 October 2026
NICE guidance and quality standards
NICE
Managing medicines in care homes (SC1)Recommendations on MAR records, PRN, covert medicines and audit.
Link checked 8 October 2026
NICE
Managing medicines for adults receiving social care in the community (NG67)Medicines support for home care providers.
Link checked 8 October 2026
NICE
Medicines management in care homes (QS85)Quality statements you can audit against.
Link checked 8 October 2026
NICE
Falls: assessment and prevention in older people and in people 50 and over at higher risk (NG249)Current NICE guidance on multifactorial falls risk assessment.
Link checked 8 October 2026
NICE
Safeguarding adults in care homes (NG189)Policy, training and practice recommendations on safeguarding.
Link checked 8 October 2026
Skills for Care workforce guidance
Skills for Care
Care Certificate standardsThe induction standards new care workers should meet.
Link checked 8 October 2026
Skills for Care
Statutory and mandatory trainingWhich training is a legal requirement and which is good practice.
Link checked 8 October 2026
Skills for Care
Recruitment supportValues-based recruitment tools and guidance.
Link checked 8 October 2026
Safeguarding adults
legislation.gov.uk
Care Act 2014, section 42The local authority's duty to make safeguarding enquiries.
Link checked 8 October 2026
GOV.UK
Care and support statutory guidanceChapter 14 sets out adult safeguarding expectations.
Link checked 8 October 2026
SCIE
Safeguarding adultsPractical safeguarding resources for providers.
Link checked 8 October 2026
Mental Capacity Act
legislation.gov.uk
Mental Capacity Act 2005The five principles and the legal test of capacity.
Link checked 8 October 2026
GOV.UK
Mental Capacity Act Code of PracticeHow to assess capacity and make best interests decisions.
Link checked 8 October 2026
Medication management
Care Quality Commission
Managing medicines for home care providersCQC's expectations for medicines support at home.
Link checked 8 October 2026
Infection prevention and control
GOV.UK
Infection prevention and control in adult social care settingsCurrent IPC guidance for care homes and home care.
Link checked 8 October 2026
GOV.UK
Code of practice on the prevention and control of infectionsThe statutory IPC code CQC refers to.
Link checked 8 October 2026
Health and safety
Health and Safety Executive
Health and social care servicesHSE guidance for care settings, including moving and handling.
Link checked 8 October 2026
Health and Safety Executive
Managing risks and risk assessment at workThe five steps of a workplace risk assessment.
Link checked 8 October 2026
Health and Safety Executive
RIDDOR reportingWhich injuries and incidents must be reported to HSE.
Link checked 8 October 2026
NHS England
Learn from patient safety events serviceNational patient safety learning, useful for incident reviews.
Link checked 8 October 2026
Recruitment and employment compliance
GOV.UK
Disclosure and Barring ServiceDBS checks, the Update Service and barring referrals.
Link checked 8 October 2026
GOV.UK
Check a job applicant's right to workRight to work checks before employment starts.
Link checked 8 October 2026
Data protection and GDPR
Information Commissioner's Office
UK GDPR guidance and resourcesLawful bases, rights requests and breach reporting.
Link checked 8 October 2026
NHS England
Data Security and Protection ToolkitAnnual self-assessment for providers handling NHS data.
Link checked 8 October 2026
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