Free template · Governance
Complaints register
A free complaints register template for care providers to log, respond to and learn from complaints under Regulation 16.
MyCareCompliance brings practical CQC audits, evidence, workforce oversight and improvement actions into one platform for adult social care providers.
7 days free. Plans from £24.99 per organisation per month, inclusive of VAT. Features vary by plan. Compare plans and trial terms.
Last reviewed: 8 October 2026. This guidance reflects CQC information available at the date above — always refer to cqc.org.uk for current regulatory requirements.
Designed for
Registered managers, administrators
Relevant regulations
- Regulation 16: Receiving and acting on complaints
CQC quality statements
Listening to and involving people
Want to manage your audits, evidence and improvement actions in one place?
Explore MyCareCompliance: scheduled audits, tracked actions and inspection-ready evidence for adult social care. This template stays free either way.
7 days free, then from £24.99 per month, inclusive of VAT. Features vary by plan; compare pricing and trial terms before choosing.