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Checklist · Domiciliary care

Domiciliary care audit checklist

Home care is delivered out of sight, so audits are how a registered manager knows what is really happening. This checklist sets out the audits most agencies run each month and what each one should look at.

MyCareCompliance brings practical CQC audits, evidence, workforce oversight and improvement actions into one platform for adult social care providers.

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Last reviewed: 28 September 2026. Independent guidance from AJG Advisory — not official CQC guidance. Always check the official sources listed below for current requirements.

Who it applies to

Domiciliary care and home care agencies registered with CQC for personal care in England.

Sample sizes

Record how many records you checked in each audit (for example, 10 of 42 MAR charts). A percentage without its sample size tells leaders very little.

Internal audit questions

  1. 1.Missed visits: were all missed visits identified, responded to and root-caused?
  2. 2.Late or shortened visits: are call durations close to commissioned time?
  3. 3.MAR: are there gaps, and was each investigated?
  4. 4.Care plans: are they personalised and reviewed on time?
  5. 5.Spot checks: has each carer had an observed visit in the period?
  6. 6.Staff files: DBS, right to work, references and training complete?
  7. 7.Complaints and feedback: logged, responded to and learned from?
  8. 8.Governance: were last month's actions completed and verified?

Practical checklist

  • Missed Visits Audit
  • Late / Shortened Visits Audit
  • Medication / MAR Audit
  • Care Plan Audit
  • Spot Checks Audit
  • Staff File / Safer Recruitment
  • Complaints Audit
  • Previous Actions / QIP Review

How MyCareCompliance can help

These are all ready-made audits in MyCareCompliance. Failed checks become actions with source, owner, due date and named verification, and the monthly governance report shows each rate with its denominator.

Official sources

MyCareCompliance is founded by Jack Green, ACC Accredited Care Consultant, with over 10 years in adult social care and registered manager experience. Read Jack’s background.

See how the platform organises this work

Genuine product screenshots using demo data. Scores show internal assurance, not CQC ratings. Features vary by plan.

Compliance Centre showing overall score and domain ratings for a care service
Compliance Centre — one snapshot of where the service stands today.
Audit register listing scheduled and completed CQC audits with due dates
Audit programme — scheduled, completed and overdue audits in one register.
Improvement action plan with owners, priorities and due dates
Improvement plan — findings become actions with an owner and a deadline.
Workforce compliance records showing DBS, right to work and training expiry status
Workforce compliance — DBS, right to work, training and supervision expiry.

Need to manage this in your service?

Use MyCareCompliance to organise audits, actions, evidence and governance in one place. 7 days free, then from £24.99 per month for the whole organisation, inclusive of VAT. Features vary by plan.

Start free trial Book a free demo

MyCareCompliance does not guarantee a CQC rating or inspection outcome.