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Provider downloads

MyCareCompliance desktop app

Install MyCareCompliance on your computer and open your compliance portal in its own window — no browser tabs, no forgotten bookmarks. Your audits, evidence, actions and workforce records stay exactly where they are, protected in the secure platform.

Windows

Windows 10 or 11, 64-bit · one-click setup · approx. 110 MB

Mac (Apple Silicon)

Mac with M1 chip or newer · ZIP with app · approx. 375 MB

Linux

64-bit Linux · tar.gz archive · approx. 120 MB

How to install

  1. Choose your computer's version above and sign in with your provider account.
  2. Windows: open MyCareCompliance-Setup.exe. It installs the app, adds shortcuts and opens it automatically. If Windows SmartScreen shows an "unknown publisher" warning, choose "More info" and then "Run anyway".
  3. Mac: open the ZIP, then drag MyCareCompliance to your Applications folder. The first time you open it, right-click and choose "Open" to confirm.
  4. Sign in as normal — the same email, password and Google or Apple sign-in as the website.

Good to know

  • The desktop app shows the live portal, so you will always see the latest audits, evidence and actions the moment they are saved.
  • The same protections apply — screen watermarks, controlled downloads and download logging are unchanged.
  • Installers are only available to signed-in provider accounts and are never publicly downloadable.

Need a hand?

If anything does not install cleanly, get in touch and we will walk you through it.