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Solution

CQC compliance software for complex care

Complex care packages carry clinical risk, delegated healthcare tasks and staff teams trained to one individual. MyCareCompliance keeps the audits, competencies, evidence and actions for every package in one place, mapped to the CQC Single Assessment Framework.

Clinical governance you can evidence

Show that clinical risk is identified, reviewed and acted on rather than held in someone's head.

  • Package-level audits with their own schedule and scores
  • Clinical risk assessments reviewed on a set cycle
  • Delegated healthcare tasks recorded with the authorising professional
  • Incidents, near misses and clinical events investigated with root cause analysis
  • Trends reported into clinical governance meetings

Competency and specialist training

Every staff member working on a package can be evidenced as trained, assessed and signed off for that package.

  • Specialist competencies with assessor, date and renewal
  • Package-specific sign-off before a staff member works unsupervised
  • Mandatory training, supervision and observed practice
  • Expiry warnings 30, 14 and 7 days ahead
  • Staff file summary export when an inspector samples files

Medication and health monitoring

Medication in complex care often includes controlled drugs, rescue protocols and time-critical regimes.

  • MAR audits and gap analysis
  • PRN and rescue medication protocols with decision recording
  • Medication errors logged, investigated and closed
  • Health monitoring records audited against the care plan

Evidence, actions and oversight

Findings become tracked actions with owners and deadlines, and everything sits in a private evidence library organised by audit and package, so nothing has to be reassembled before an inspection.

What it looks like in the platform

Compliance Centre showing overall score and domain ratings for a care service
Compliance Centre — one snapshot of where the service stands today.
Audit register listing scheduled and completed CQC audits with due dates
Audit programme — scheduled, completed and overdue audits in one register.
Improvement action plan with owners, priorities and due dates
Improvement plan — findings become actions with an owner and a deadline.
Workforce compliance records showing DBS, right to work and training expiry status
Workforce compliance — DBS, right to work, training and supervision expiry.

Frequently asked questions

Can we record clinical competencies as well as mandatory training?
Yes. Specialist competencies such as tracheostomy care, ventilation, enteral feeding and epilepsy rescue medication are recorded per staff member with assessor, date and renewal, alongside mandatory training.
Does it handle packages delivered in someone's own home?
Yes. Each package can be audited in its own right, with care plan, risk assessment, medication and staffing evidence held together and reviewed on a schedule.
How does it support clinical governance meetings?
Governance reporting pulls audit scores, incidents, trends and open actions into one branded report you can take straight into a clinical governance or provider meeting.

See it with your own service

Book a free demonstration and we will walk through the platform using scenarios from a service like yours.