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Free checklist

Free CQC inspection checklist 2026

Use this checklist in the weeks before an assessment, or quarterly as a standing health check. It follows the five key questions and focuses on the evidence assessors actually request rather than on paperwork for its own sake.

How to use this checklist

  • Work through it with your registered manager and nominated individual together
  • Mark anything you could not produce within ten minutes as a gap
  • Turn each gap into a dated improvement action with a named owner
  • Repeat it quarterly so the position never drifts

Print it, share it with your team, or download it as a branded PDF.

Safe

  • Risk assessments current and reviewed after any change or incidentEvidence: Dated reviews in each care plan
  • Medication administration records complete with no unexplained gapsEvidence: MAR audit for the last three months
  • Safeguarding concerns raised, recorded and referred appropriatelyEvidence: Safeguarding log and referral records
  • Incidents and accidents recorded, investigated and learned fromEvidence: Incident log with outcome and learning
  • Infection prevention and control practice monitoredEvidence: IPC audit and action follow-up
  • Environment, equipment and fire safety checks in dateEvidence: Servicing and checking records
  • Staffing levels match assessed need across every shiftEvidence: Rota, dependency tool, agency usage

Effective

  • Assessments of need completed before care startsEvidence: Pre-admission or pre-service assessment
  • Care plans person-centred, outcome-focused and reviewedEvidence: Reviewed care plans with the person's voice
  • Consent, mental capacity and best interests recorded correctlyEvidence: MCA assessments and best interests records
  • DoLS or Court of Protection authorisations tracked with expiry datesEvidence: Authorisation register
  • Nutrition, hydration and health needs monitoredEvidence: Monitoring charts and professional referrals
  • Mandatory and role-specific training up to dateEvidence: Training matrix with completion dates
  • Working relationships with health professionals evidencedEvidence: Referrals, joint visits, correspondence

Caring

  • People and families involved in planning their careEvidence: Signed involvement records and review notes
  • Dignity, privacy and independence supported in daily practiceEvidence: Observations and spot checks
  • Communication needs and the Accessible Information Standard metEvidence: Communication plans and accessible formats
  • Protected characteristics and cultural needs recorded and respectedEvidence: Care plan sections and staff guidance
  • Feedback from people who use the service gathered and acted onEvidence: Survey results with a 'you said, we did'

Responsive

  • Care adjusted promptly when needs changeEvidence: Change records and updated plans
  • Complaints recorded, investigated and responded to in timeEvidence: Complaints log with outcomes
  • Concerns and compliments used to improve the serviceEvidence: Learning recorded in governance minutes
  • End of life wishes discussed and recorded where appropriateEvidence: Advance care planning records
  • Activities, community access or meaningful occupation evidencedEvidence: Activity records against personal goals

Well-led

  • Audit programme scheduled, completed and signed offEvidence: Audit schedule and completed audits
  • Improvement actions owned, dated and closed with evidenceEvidence: Live improvement plan
  • Governance meetings held with clear records and follow-upEvidence: Minutes and action trackers
  • Provider oversight of every branch or location evidencedEvidence: Provider assurance reports
  • Statutory notifications submitted to CQC when requiredEvidence: Notification log
  • Registered manager in post and registration details accurateEvidence: CQC registration record
  • Staff supervision, appraisal and competency checks currentEvidence: Supervision matrix
  • Policies reviewed, dated and known to staffEvidence: Policy register with review dates

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